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Color Set
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67 669 Avis clients vérifiés |
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THANK YOU!! Perfect color!The color is absolutely perfect and exactly what I wanted! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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PerfectEasy to use, color is absolutely perfect! And if it isn’t… they’ll work with you and get it the way you want it! 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Go someplace elseThe color was not what I discussed w/ the “specialist”. Guess what? There is no specialist helping you w/ your color. The color didn’t cover evenly, nor was it the right color! 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsStephanie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Completely wrongI was looking for a change but ended up with root touch up color. I don't remember ever saying I needed a root touch up, nor have any idea how my custom color became a root touch up kit. I'm super disappointed. I was so excited to try this. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBrittany - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love colorGreat color. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Worth the riskIt’s a risk to buy a color from somewhere and not be sure of what it will look like. The color came out pretty well actually. I just wish it had a bit more of a red tint to it. It just came out pretty dark brown. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Nice color but does not cover greysThe color is nice, but it does not cover my gray hairs. I’ll leave the color on longer at the bottom and follow directions but it still does not provide coverage. 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRashawna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Does not work on gray hairDid not work on my gray hair. It is very messy products. Save your money and go to the real salon. I followed the instructions to the T and still have my gray after the first wash. They did not indicate that this is a reoccurring plan and started to send out another box to me. Luckily I was able to stop it. One star for easy to cancel the reoccurring order. 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTracy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
It’s ok but notIt’s definitely not covering my greys 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTrista - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
TrashTrash color doesn't work on African hair textures, neither did it last.Company keeps trying to charge my debit card when I've only ordered once.Fake fake fqke 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDecole - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that you do receive 20% off of every order. Also, we’re so sorry to hear that you were disappointed by the results of your color application. We have reached out to you via email to discuss these matters further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |