Okay, so I had another look at my hair and I thought it was decent. I need to work on how I sweep upwards, but also be sure to saturate strands and alternate from side to side. If you have thick, southeast Asian dark brown hair like mine, start with 30min first. I did and found I could probably go to 35min next time, but also I need to be more precise with my painting on the strands. I have to say I’m not the most coordinated person as well, so if I can do it, you can. Btw, I would suggest giving it a couple of his before giving up. The next day, I felt it blended decently and the next time around, it will look even better. Just wanted to update that it looks really nice this time around. Again, needed a couple of adjustments, but will never go back to an expensive salon again.
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Perfect, subtle highlights for a dark brunette, looks professional!
A utilisé Couleur : Châtain foncé
POSTÉ PAR :
Melody E.
8 novembre 2022
I am very DIFFICULT to color, especially when lightening. I haven't had a stylist yet who has listened to me and hasn't had to color correct several times when coloring my hair. My hair is fine and SOAKS up color like a sponge, whether light or dark. I missed my stylist appointment and ordered a kit from Madison Reed to "gently multidimensionally lighten" my dark brown dull hair and it turned it BLACK and I took it off TEN minutes early!!!! I was horrified. They refunded my money after seeing pictures. I was so upset. I don't have time to wait and have an event coming up so I figured it was already messed up, so I'd try gentle highlights.
I was more generous in the distribution then the video showed (added more highlights), because my hair is SO dark, but I only left processing time for 12 minutes instead of the recommended 35 (I was afraid due to my history), I should have left it on a little longer (maybe 5 minutes), however I am VERY pleased with how it turned out. They look professional: gentle, caramel brown highlights that turn mahogany in the sun. Subtle and adds beautiful dimension! my hair no longer looks black and it looks like I had it styled. Very natural. THANKS AGAIN!
3 sur 3 personnes ont trouvé cet avis utile. Et vous ?
Would be nice to have a video for senior women who have thinning hair. Using my own hair to experiment was scary. Turned out okay… Will know better if I do again. Not everyone has hair like your models 🙂
3 sur 4 personnes ont trouvé cet avis utile. Et vous ?
Hello Pamela - We are super pleased to hear that you’re enjoying the Light Set (Medium to Dark Blonde). When you're ready to have your sets switched out, feel free to give us a call or send us an email. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Pamela D.
4 août 2022
Winter
A utilisé Couleur : Cuivré clair & Acajou
POSTÉ PAR :
Pamela D.
4 août 2022
I switch from the Med Dark Blonde to this in the winter
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Hello Pamela - We’re pleased to hear that you’re enjoying the Light Set (Light Copper & Mahogany). When you're ready to have your sets switched out, feel free to give us a call or send us an email. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Dawn R.
3 août 2022
Love it.
A utilisé Couleur : Châtain moyen à clair
POSTÉ PAR :
Dawn R.
3 août 2022
Love the light set but initially it looks brassy. Takes a few washes to blend in with my ash brown color. Gets lots of compliments then as it looks more natural. Would love one that is not so brassy originally. Thanks
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Jeffery - We’re pleased to hear that you’re enjoying the Light Set (Medium to Dark Blonde)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
susan L.
15 juillet 2022
Confusing
A utilisé Couleur : Châtain moyen à clair
POSTÉ PAR :
susan L.
15 juillet 2022
Not enough information on what to do with everything.
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Susan - We're truly sorry that our Light Set instructions were not super clear. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with instructions that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Dawn H.
3 juillet 2022
Highlighting video was awesome
A utilisé Couleur : Blond moyen à foncé
POSTÉ PAR :
Dawn H.
3 juillet 2022
The video showing me exactly how to highlight was excellent, thank you so much.
I am a little frustrated because I’m not able to select five stars.
Dawn
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Dawn - Thank you so much for sharing your feedback with us! We're glad our resources have been of great help for you to reach your Hair Goals. We look forward to our next opportunity to delight you!
POSTÉ PAR :
Maria M.
2 juillet 2022
Set de mechas
A utilisé Couleur : Cuivré clair & Acajou
POSTÉ PAR :
Maria M.
2 juillet 2022
Este set también me dio mechas del cambio que estaba buscando
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Maria- Este tipo de comentarios es muy gratificante. ¡Nos alegra saber que está disfrutando de Light Set (Light Copper & Mahogany)! ¡Esperamos la próxima oportunidad para deleitarte!
POSTÉ PAR :
Andrea M.
30 juin 2022
Really looked like my natural hair looked after some sun
A utilisé Couleur : Cuivré clair & Acajou
POSTÉ PAR :
Andrea M.
30 juin 2022
Really liked the results. It is easier than the more general coloring process (the two bottle roots and ends or the roots alone) but I still need a bit of practice on my technique. I took too long with the "horseshoe" and top "bun" so the very first two small sections i did came out too light vs the rest. Not a biggie-- I can tuck them behind my ears.
6 sur 6 personnes ont trouvé cet avis utile. Et vous ?
Andrea - We're thrilled to hear that you're enjoying the Light Set. We look forward to our next opportunity to delight you!
POSTÉ PAR :
Linda L.
7 mai 2022
I love your product.but I have noticed some of my gray show
A utilisé Couleur : Châtain foncé
POSTÉ PAR :
Linda L.
7 mai 2022
Love your product but some of the gray roots show through when my hair dries. I have soft black mix but the roots turn auburn. I noticed it says roots but highlights.Maybe that's the problem Why would I want my roots lighter? Also the coverage lasts 2 weeks.Did you change something? And gives me a Auburn color.
4 sur 4 personnes ont trouvé cet avis utile. Et vous ?
Linda - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
POSTÉ PAR :
Mara B.
6 avril 2022
Excellent.
A utilisé Couleur : Châtain moyen à clair
POSTÉ PAR :
Mara B.
6 avril 2022
I was afair to usE it at first.
Finding the right root combination is important.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Hello Mara, we agree! Finding the right shade is super important! We're pleased to hear that you were able to try our Light Set (Light to Medium Brunette)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Mara B.
6 avril 2022
Great
A utilisé Couleur : Blond moyen à foncé
POSTÉ PAR :
Mara B.
6 avril 2022
But I made a mess of things time. STILL LOOKS GOOD AND I CAN DO IT MYSELF!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Hello Mara, we're pleased to hear that you’re enjoying the Light Set (Medium to Dark Blonde)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Bridgett M.
17 mars 2022
It does what it says
A utilisé Couleur : Blond clair
POSTÉ PAR :
Bridgett M.
17 mars 2022
It's a normal bleach kit it bleaches your hair out if you're not careful it'll fry it if you leave it on too long especially if you already have color treated damaged hair to begin with so be careful but I mean it does its job I wish they had something more along the lines of biosilk products that you can not have to worry about that I love bio silk and I wish that you guys sold that but anyways it's it's still just a regular bleach kit works fine
6 sur 7 personnes ont trouvé cet avis utile. Et vous ?
Bridgett - We’re pleased to hear that you’re enjoying Light Set! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Luise Hannelore D.
7 mars 2022
Einfach toll 👍🏼
A utilisé Couleur : Blond clair
POSTÉ PAR :
Luise Hannelore D.
7 mars 2022
Dieses STRÄHNEN SET WAR SPITZE 😉WERDE ES NICHMAL BESTELLEN
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Lee - We're so happy to hear that you're enjoying the Light Set (Light to Medium Brunette)! We truly value your feedback and look forward to hearing from you again in the future.
POSTÉ PAR :
Fiona N.
20 décembre 2021
Easy to apply & produces professional results
A utilisé Couleur : Châtain moyen à clair
POSTÉ PAR :
Fiona N.
20 décembre 2021
I began applying this during the first lockdown when I suddenly had more time & felt like experimenting. After eighteen months of use my hairdresser has said the lights have caused damage to my hair. BUT I love the look and so after a good cut have reapplied :).
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
However, all color needs to be left on for 3-4 times longer than recommended in the directions. When I used to go to the salon, they put me under the hair dryer at the salon during my color and highlights and it still takes at least twice as long as most of their clients.
2 sur 2 personnes ont trouvé cet avis utile. Et vous ?
Frances - We're so happy to hear that you're enjoying the Light Set (Medium to Dark Blonde)! We truly value your feedback and look forward to hearing from you again in the future.
POSTÉ PAR :
Lisa
23 octobre 2021
Very pretty
A utilisé Couleur : Cuivré moyen à foncé & Acajou
POSTÉ PAR :
Lisa
23 octobre 2021
This was very pretty but a bit coppery for me. It was a pretty and shiny highlight.
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Lisa - We're so happy to hear that you're enjoying the results from our Light Set (Medium to Dark Copper & Mahogany)! We truly value your feedback and look forward to hearing from you again in the future.
POSTÉ PAR :
Maureen G.
15 septembre 2021
My First Time Trying Home Balayage and it was So EASY
A utilisé Couleur : Blond clair
POSTÉ PAR :
Maureen G.
15 septembre 2021
I spent $250 on bad salon cut and color and vowed never again. I thought I couldn't do much worse at home. It was worth a shot to try.
I got the light blonde Light Set and started the process as soon as it arrived at my door. I watched a bunch of how-tos on youtube and in the end I give myself a B+ for my inaugural effort.
Like some other first-timers, the top of my head is a little blotchy. My side part made that final sectioning a little tricky. Next time I'll pull further from the part before adding the color, and really make sure I do a very sharp angle with the product.
Overall the Light Set far exceeded my expectations. I've sent photos of my color to everyone I know and they're blown away. They can't believe I did it myself.
32 sur 35 personnes ont trouvé cet avis utile. Et vous ?
Maureen - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set (Light Blonde)! We truly value your feedback and look forward to hearing from you again in the future.
POSTÉ PAR :
Susan D.
3 septembre 2021
Greys are gone!
A utilisé Couleur : Châtain moyen à clair
POSTÉ PAR :
Susan D.
3 septembre 2021
The first color wasn't exactly what I wanted. Esalon adjusted my formula so the next colour batch was more what I was hoping for. I have already recommended eSalon to friends.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Susan - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTÉ PAR :
Julie M.
30 août 2021
Did not use
A utilisé Couleur : Blond moyen à foncé
POSTÉ PAR :
Julie M.
30 août 2021
honestly I changes my mind and didn't want bleach in my hair
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Julie - Thank you for your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Kimberly H.
17 août 2021
Tricky but ..
A utilisé Couleur : Châtain moyen à clair
POSTÉ PAR :
Kimberly H.
17 août 2021
Not easy to keep up. I find it hard to halibut the same area. I do like the overall effect.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kimberly - Thank you so much for sharing your feedback! We are thrilled to hear you love the outcome of your highlights. Please keep your eyes peeled for an email from eSalon with some helpful application tips. Happy Highlighting!
POSTÉ PAR :
Nadia
27 juin 2021
Absolutely brilliant
A utilisé Couleur : Châtain foncé
POSTÉ PAR :
Nadia
27 juin 2021
I'm south Asian with Dark brown hair and have been desperate for highlights for over a year. I didn't want to pay ridiculous amounts to go to a salon and was ecstatic when I came across this. I got my sister to brush them on as I wear glasses and can't see without them, and she found the process very straightforward. The only negative is that the smell of the mixture is quite strong and It triggered a migraine which I had for the rest of the day. Nonetheless, when I washed it out, I couldn't contain my excitement at seeing dark blonde highlights. The toning was straightforward and I couldn't stop smiling everytime I looked in the mirror.
3 sur 3 personnes ont trouvé cet avis utile. Et vous ?
I added highlights to blend with the highlights in my extensions. At first they did not seem like light enough but when I went out in the sun after a few days, they looked beautiful. I definitely would take smaller pieces to highlight so it looked a little more less chunky but that was on me.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Audrey-Thanks so much for your feedback! We are so very glad to hear that you are loving your Light Set results. We appreciate you sharing your joy with us.
POSTÉ PAR :
Darice D.
3 juin 2021
Color shade is perfect!
A utilisé Couleur : Cuivré clair & Acajou
POSTÉ PAR :
Darice D.
3 juin 2021
Shade is perfect however the color fades rather quickly and because my hair is so fine and I only wash it once a week it fades rather quickly.
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Darice - We're so happy to hear that you're enjoying the Light Set (Light Copper & Mahogany)! We truly value your feedback and look forward to hearing from you again in the future.
POSTÉ PAR :
Kathy P.
2 juin 2021
Liked the lightner
A utilisé Couleur : Cuivré clair & Acajou
POSTÉ PAR :
Kathy P.
2 juin 2021
The instructions for this were a little confusing and I ended up lightening my hair more than I wanted
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kathy - We're truly sorry that Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Pam E.
1er juin 2021
Sunshine
A utilisé Couleur : Cuivré moyen à foncé & Acajou
POSTÉ PAR :
Pam E.
1er juin 2021
I streak it here and there just like sun filtering through
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Pam - We're so happy to hear that you're enjoying the Light Set (Medium to Dark Copper & Mahogany)! We truly value your feedback and look forward to hearing from you again in the future.
POSTÉ PAR :
Monique K.
29 mai 2021
Queda súper bien
A utilisé Couleur : Cuivré clair & Acajou
POSTÉ PAR :
Monique K.
29 mai 2021
Es un momento ponértelo y lista
4 sur 4 personnes ont trouvé cet avis utile. Et vous ?
Thought I’d be adventurous and try balayage. Okay you can probably tell it was not done by a professional but I’m still happy with the product and the instructions were clear. My execution can be improved but will stick with it.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
The only reason i cant give them the full 5 stars is that the timing on the directions is way off. I leave this on for 8 to 10 minutes and have distinct highlights. The color or the highlights us beautiful and my hair isnt damaged.
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Ruth - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to hearing more feedback from you in the future!
POSTÉ PAR :
Christina A.
19 mars 2021
Fun change of routine
A utilisé Couleur : Châtain foncé
POSTÉ PAR :
Christina A.
19 mars 2021
Applying this is a little awkward, but I got better with more practice. I got so many compliments and people couldn't believe I did highlights myself!
6 sur 6 personnes ont trouvé cet avis utile. Et vous ?
Christina - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your highlights. Happy Coloring!
POSTÉ PAR :
Beverly M.
12 mars 2021
Highlights
A utilisé Couleur : Blond clair
POSTÉ PAR :
Beverly M.
12 mars 2021
This kit is designed and setup so I can add highlights to my hair color but I can't see the highlights. The system is easy to follow but I think the color needs to change, maybe.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Beverly - We’re truly sorry that our Light Set did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
merry M.
6 mars 2021
My color!
A utilisé Couleur : Châtain foncé
POSTÉ PAR :
merry M.
6 mars 2021
I’ve been using this product for a few years and it’s easy to do, takes about an hour. It barely lasts 4 weeks as I do have quite a bit of gray to cover. Wish it lasted a good 6 weeks. I use the color wash and camo spray for my part and temples to extend color coverage when I don’t have time to color.
3 sur 3 personnes ont trouvé cet avis utile. Et vous ?
Merry - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
POSTÉ PAR :
Katharina R.
5 mars 2021
Gute
A utilisé Couleur : Blond moyen à foncé
POSTÉ PAR :
Katharina R.
5 mars 2021
Sehen gut aus, aber es ist gar nicht so einfach, dass alleine zu machen und dünne Strähnen zu erwischen.
7 sur 7 personnes ont trouvé cet avis utile. Et vous ?
Merrie - Thank you so much for sharing your feedback with us. We are tickled to hear you’re giving the Light Set another try! We cannot wait to hear the additional feedback.
POSTÉ PAR :
Elizabeth T.
27 février 2021
Spot On!
A utilisé Couleur : Blond moyen à foncé
POSTÉ PAR :
Elizabeth T.
27 février 2021
I’ve had professional blonde balayage highlights on my light/medium brown base for ages. Due to COVID, I haven’t been to the salon in almost a year! So I decided to just do a drugstore box dye in “chestnut brown” about a month ago to cover greys. It ended up turning my hair a very very dark reddish brown. The color was also flat and kind of blah. I decided to attempt at-home balayage with Light Set in medium/dark blonde, knowing the highlights would likely turn out more on the caramel/auburn side, which I was fine with. After watching the how-to videos on the site and several YouTube tutorials, along with the written step-by-step eSalon provided, I felt pretty confident applying the bleach even as an amateur. The results are absolutely spot on! I love the depth and dimension Light Set provided. And my hair feels even healthier than before which is amazing and unexpected! Would definitely recommend for those wanting to take on diy highlights at home and will use again for sure!
48 sur 48 personnes ont trouvé cet avis utile. Et vous ?
Elizabeth - We’re pleased to hear that you’re enjoying the Light Set (Medium to Dark Blonde)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Maria K.
25 février 2021
Lovely result, but the application instructions don't consider hair texture!
A utilisé Couleur : Cuivré clair & Acajou
POSTÉ PAR :
Maria K.
25 février 2021
This was the first time I've ever used the light set. I found the application process more difficult than expected. The videos that illustrate it make it look simple, but I have curly hair and applying the highlighting mixture to thin strips of my clean hair (no styling products to keep it in check!) was a real challenge. Also, I found that the size of the strips needs to be wider on my curly hair: for application instructions to be truly personalised, they should take into consideration hair texture! Having said this, I'm delighted with the overall result.
55 sur 57 personnes ont trouvé cet avis utile. Et vous ?
Kristina - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set (Light to Medium Brunette)! We truly value your feedback and look forward to hearing from you again in the future.
POSTÉ PAR :
Robin M.
14 février 2021
Good
A utilisé Couleur : Cuivré moyen à foncé & Acajou
POSTÉ PAR :
Robin M.
14 février 2021
Not bad for me
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Robin - We’re pleased to hear that you’re enjoying Light Set! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Tammy F.
11 février 2021
Light kit
A utilisé Couleur : Châtain moyen à clair
POSTÉ PAR :
Tammy F.
11 février 2021
I got compliments on my hair after using this and it was easy to use. My only issue was the way it continued to lighten over time. I'm not sure anything can be done about that.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Tammy - We're so happy to hear that you're enjoying the Light Set (Light to Medium Brunette)! We truly value your feedback and look forward to hearing from you again in the future.
POSTÉ PAR :
Simone W.
4 février 2021
Strähnen
A utilisé Couleur : Châtain moyen à clair
POSTÉ PAR :
Simone W.
4 février 2021
Ich muss sagen ohne Hilfe meiner Tochter hätte ich es nicht hinbekommen also kann man auch zum Friseur gehen .. aber so war die Farbe gut aber viel zu teuer ..
3 sur 5 personnes ont trouvé cet avis utile. Et vous ?
I wish you would provide more tips for how to apply high lights for short layered hair. It is not easy to clip short hairs in sections for high light. eSalon video is not helpful with short hair.
I also suggest to offer a separate flat plate to go under hair for more clean application. This can be purchased separately and reuse each time?
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Keiko - We’re truly sorry that Light Set did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Lesley M.
17 janvier 2021
wow!
A utilisé Couleur : Blond moyen à foncé
POSTÉ PAR :
Lesley M.
17 janvier 2021
It was weird putting on as I've never highlighted my hair. With help from my husband it went well and I love the added the dimension.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Hi Lesley, We're so happy to hear that you're enjoying the Light Set (Medium to Dark Blonde)! We truly value your feedback and look forward to hearing from you again in the future.
POSTÉ PAR :
Linda M.
16 janvier 2021
Good but
A utilisé Couleur : Châtain moyen à clair
POSTÉ PAR :
Linda M.
16 janvier 2021
Didn’t get good highlights on one side of head. I look uneven. It was my technique I guess but looks “🤪
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Linda - We’re truly sorry that our Light Set (Light to Medium Brunette) did provide the result's that you expected throughout your hair. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Charlene M.
10 janvier 2021
My highlights
A utilisé Couleur : Blond moyen à foncé
POSTÉ PAR :
Charlene M.
10 janvier 2021
Too near my existing hair color but product great. I want to try again with lighter color or maybe adding darker also. I wish someone would touch base with me. Thanks.
0 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Charlene - We're so happy to hear that you're enjoying the Light Set (Medium to Dark Blonde)! We truly value your feedback and look forward to hearing from you again in the future.
POSTÉ PAR :
Levanna D.
29 décembre 2020
Light set
A utilisé Couleur : Cuivré clair & Acajou
POSTÉ PAR :
Levanna D.
29 décembre 2020
Gave me great highlights
Would have preferred if the cap for highlights was included in order
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
...and it gave a nice, extra overall "glow" and dimension to my hair color.
It worked wonderfully.
The only reason I did not give 5 stars, is because I think I also had a slight sensitivity to the product?
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
First time DIY balayage highlights, the instructions are easy to follow, everything mixed well, I applied the toner but it's pretty brassy looking, I was expecting more of a dark blonde tint. I ordered the dark brunette kit.
5 sur 5 personnes ont trouvé cet avis utile. Et vous ?
Make sure to separate the hair you want to lighten in order to give good highlights don’t make the mistake some people make by lightning all of the hair and not having highlights.
2 sur 3 personnes ont trouvé cet avis utile. Et vous ?
once you get the mix to the right fluidity thickness it is easy to put on but you have to be fairly quick as it dries out quicker in warm weather. Easy to apply and the shimmering tone is just perfect
11 sur 11 personnes ont trouvé cet avis utile. Et vous ?
This was much harder than the basic colour as the colour itself is much thicker. A nervous first application of just a few strands made me realise the colour was excellent and it wasn't as hard as I thought. I do wish that it was possible to have a trial go first as highlights can be tricky. Anyway I got there and will do it better next time.
3 sur 3 personnes ont trouvé cet avis utile. Et vous ?
Come on how can this product be out of stock week after week! Why can’t we order and it ships when it is in. Why do I have to continually go to the website to check whether I can order? It is summer, the perfect time for highlights and nothing!!!!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Meine Haare sind leider orange bzw haben nun einen rotstich. Das passt leider nicht zum asch in meiner vorherigen Farbe. Meine Haare sehen nun leider nicht mehr gut aus und ich muss diese Woche einen Friseur finden :(
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Es tut mir sehr leid zu hören, dass Sie mit Ihrer Farbe unzufrieden waren . Wir nehmen unsere Zufriedenheitsgarantie sehr ernst. Gern würden wir es wiedergutmachen und unser talentiertes Team von Coloristen stehen gern zur Verfügung zu helfen. Schreiben Sie uns bitte eine kurze E-Mail an [email protected] und wir helfen Ihnen weiter!
POSTÉ PAR :
Danielle B.
20 mars 2026
A definite no for me
A utilisé Couleur : Châtain foncé
POSTÉ PAR :
Danielle B.
20 mars 2026
It is completely uneven, only colored the top section of my hair, and lightened it from darkest brown to like a blondish orange. I wanted subtle highlights. I can’t walk around like this until my next kit arrives. I contacted the colorists that contacted me and asked for a refund. I’ve now had to order two orders of my regular color and they haven’t responded about a refund for this. My regular color they sent me was beautiful and I should have left it.
3 sur 3 personnes ont trouvé cet avis utile. Et vous ?
Danielle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Suzette D.
14 mars 2026
Product left my hair a brassy orange color and the toner did little to fix it
A utilisé Couleur : Blond clair
POSTÉ PAR :
Suzette D.
14 mars 2026
Product left my hair a brassy orange color and the toner did little to fix it. I have dark ash blonde hair naturally. I tried to put the information as I ordered that my hair had the tendency to pull orange during highlights.
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Suzette- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Ramona S.
21 février 2026
Farbergebnis rot statt dunkelbraun, schade
A utilisé Couleur : Châtain foncé
POSTÉ PAR :
Ramona S.
21 février 2026
Das ist nicht das Farbergebnis, was ich mir gewünscht hab. Mit dunkelbraun Balayage hat diese Farbe nichts zutun :(
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Ramona - Es tut uns sehr leid, dass unsere Farbe nicht Ihren Erwartungen entsprochen hat. Wir nehmen das Feedback unserer Kundinnen und Kunden sehr ernst und arbeiten jeden Tag daran, unsere Produkte weiter zu verbessern. Wir hoffen, Sie weiterhin auf dem Weg zu perfektem Haar begleiten zu dürfen!
POSTÉ PAR :
Christina J.
13 février 2026
THIS IS JUST PLAIN BLEACH
A utilisé Couleur : Cuivré clair & Acajou
POSTÉ PAR :
Christina J.
13 février 2026
THIS TOTALLY JUST BLEACHED MY HAIR ON THE TOP. ITS AWFUL. IF YOU ARE A NATURAL REDHEAD, DO NOT USE. The underside is fine, but the top is horrific!!!!!!!!!!!!!!!!!!!!!!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Hello Christina,
Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
POSTÉ PAR :
Gloria C.
9 janvier 2026
It didn’t work I can’t see the highlights
A utilisé Couleur : Châtain moyen à clair
POSTÉ PAR :
Gloria C.
9 janvier 2026
I had a major issue with both the hair color and the highlights. The hair color did not take as the grays could be seen immediately after rinsing the hair color off then I tried applying the highlights the next day and they did not take. They did not work.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Gloria - We truly appreciate your feedback and are so sorry to hear that the color and the Light Set! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Margie S.
25 octobre 2025
Ok, but the Youtube video from E-salon is not the same as the included instr
A utilisé Couleur : Cuivré clair & Acajou
POSTÉ PAR :
Margie S.
25 octobre 2025
I followed the YouTube video but didn’t get great results. Later, I realized the written instructions were actually different. That’s on me for trusting the video, but I wanted to watch and make sure I understood everything before risking my hair. When I reached out to eSalon, they sent me more color (not another lightening kit to fix it) and advised me to touch up near my scalp. I followed those written directions exactly and ended up with brown hair again. I really wish they had sent a full new set along with better guidance on how to achieve the results I originally wanted.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Hello Margie,
We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Patricia R.
30 septembre 2025
It looks terrible
A utilisé Couleur : Châtain moyen à clair
POSTÉ PAR :
Patricia R.
30 septembre 2025
the highlight do not blend well. It was a mistake
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Patricia -We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Hollie K.
13 septembre 2025
Brassy
A utilisé Couleur : Châtain moyen à clair
POSTÉ PAR :
Hollie K.
13 septembre 2025
Made my hair so brassy. I was super disappointed now I am trying to figure out how to fix it
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Hollie - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Sarah N.
27 juillet 2025
Subtle highlights? Nope
A utilisé Couleur : Châtain moyen à clair
POSTÉ PAR :
Sarah N.
27 juillet 2025
So I tried the light set because it said the highlights were subtle. I look like I took straight peroxide and highlighted my hair circa 1992 when I was in middle school. I look a mess! Don’t do it.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Hello Sarah,
We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Cathy B.
15 juillet 2025
BLEACH
A utilisé Couleur : Châtain foncé
POSTÉ PAR :
Cathy B.
15 juillet 2025
It was bleach, the purple toner did nothing to tone down the orange. I followed all of the instructions and watched the video numerous times beforehand.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Hello Cathy,
We’re truly sorry that our Light Set (Dark Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
kimberly C.
3 juillet 2025
Turned my hair orange
A utilisé Couleur : Cuivré moyen à foncé & Acajou
POSTÉ PAR :
kimberly C.
3 juillet 2025
I would give it no stars. The shade was recommended to me by esalon but turned my hair basketball orange. They sent me a Demi color to cover which worked but took 5 days to rectify the problem.
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Kimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Alice P.
19 juin 2025
Made no difference
A utilisé Couleur : Blond moyen à foncé
POSTÉ PAR :
Alice P.
19 juin 2025
Disappointed. Watched the video, followed it exactly along with instructions. My hair is still exactly the same 😭
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Hi Alice! We are sorry to hear your color looks exactly the same. Please check your emails, we got back to you to help you further.
POSTÉ PAR :
Tara B.
21 avril 2025
Maybe it could have worked better....
A utilisé Couleur : Blond moyen à foncé
POSTÉ PAR :
Tara B.
21 avril 2025
I love the idea; I love the packaging. I am not so sure about the rest. I did order Medium to light blonde. I have orange/brassy hair on the top layer. I used everything exactly as directed from the easy-to-read instructions. I am now trying to fix this. My hair lady said she would charge me 300.00 for a color correction. I will not order again.
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Tara - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
María C.
7 avril 2025
No recibí mi producto
A utilisé Couleur : Blond moyen à foncé
POSTÉ PAR :
María C.
7 avril 2025
Hice mi pedido y pagué un cargo extra para tener un envío más rápido, sin embargo, lo hice el 29 de marzo, ya hoy es 7 de abrir y no hay actualización del estado del pedido. No contestan mis mensajes ni tampoco encuentro la opción para solicitar un reembolso. Podría esperar tranquila si hubiera forma de tener una actualización, pero no hay atención al cliente.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Hi Claire! Thank you for your message. Please check your emails, we got back to you.
POSTÉ PAR :
Karen P.
11 mars 2025
Crazy streak!
A utilisé Couleur : Blond clair
POSTÉ PAR :
Karen P.
11 mars 2025
Overall things went as per usual, having done this before, but I ended up with an unsightly streak! I don’t know how this happened!
I’m not sure if I used too much product in one spot or left it on too long, but it just looks terrible. Unfortunately I don’t think there is a way to fix it except to dye my hair!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Hello Karen,
We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
kathleen M.
15 février 2025
It did not seem to work probably I did it wrong.
A utilisé Couleur : Blond clair
POSTÉ PAR :
kathleen M.
15 février 2025
Can I get my base color less gold?
0 sur 2 personnes ont trouvé cet avis utile. Et vous ?
Kathleen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Patty C.
6 février 2025
Doing highlights on your own isn’t recommended
A utilisé Couleur : Blond moyen à foncé
POSTÉ PAR :
Patty C.
6 février 2025
I had a disastrous outcome where my dark brown hair turned bright orange. I was unable to keep the highlights separated from my unhighlighted hair, and my stylist said that it’s hard to do on your own and she always has someone else do hers. My colorist uses foil to keep the highlighted hair chemicals away from the rest of the hair and something like that is needed here.
3 sur 3 personnes ont trouvé cet avis utile. Et vous ?
Hello Patty,
We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Gina R.
9 janvier 2025
Have not received order!!!!
A utilisé Couleur : Châtain foncé
POSTÉ PAR :
Gina R.
9 janvier 2025
I ordered this set a week ago and still have not received it!!!!! I called yesterday and spoke to a rep that couldn’t help with speeding up the shipping!!!!
0 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Gina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Mary C.
2 janvier 2025
orange/red hair
A utilisé Couleur : Châtain foncé
POSTÉ PAR :
Mary C.
2 janvier 2025
Not sure what happened but my highlights came way too red/light. I even had a friend apply it. I had to buy several toner products to chill it out and it's still messed up.
3 sur 3 personnes ont trouvé cet avis utile. Et vous ?
Hello Mary,
We’re truly sorry that our Light Set (Dark Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Melissa H.
17 décembre 2024
Didn’t work well for me
A utilisé Couleur : Châtain moyen à clair
POSTÉ PAR :
Melissa H.
17 décembre 2024
I do not recommend for hair that pulls red, because your hair will be orange highlights.
2 sur 3 personnes ont trouvé cet avis utile. Et vous ?
Melissa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Casey S.
17 décembre 2024
Needs to be lighter!
A utilisé Couleur : Blond clair
POSTÉ PAR :
Casey S.
17 décembre 2024
I’m not sure why I thought this would be straight bleach to give ultra light highlights but this was more of a low light and I’m not mad. It turned out classic and blended well. Just wish they were much lighter.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Casey - We’re truly sorry that our highlights did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. Keep a look out for an email with some information about our highlights. We hope to continue helping you find hair perfection!
POSTÉ PAR :
jane F.
18 novembre 2024
white
A utilisé Couleur : Blond moyen à foncé
POSTÉ PAR :
jane F.
18 novembre 2024
what happened my hair has gone lighter not darker it’s gone beige
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Katrin M. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass unser Light Set (Medium to Dark Blonde) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr.
POSTÉ PAR :
Trista H.
23 octobre 2024
Ridiculous!!!!
A utilisé Couleur : Blond moyen à foncé
POSTÉ PAR :
Trista H.
23 octobre 2024
NEVER AGAIN!!!! My hair is almost bright orange!!!! This has NEVER happened with your dye before, but this order fried my hair AND it’s bright orange!!!!! I’m so mad, not even funny!!!
1 sur 2 personnes ont trouvé cet avis utile. Et vous ?
Trista- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals!
POSTÉ PAR :
Kristine D.
25 septembre 2024
Does not work as advertised
A utilisé Couleur : Châtain moyen à clair
POSTÉ PAR :
Kristine D.
25 septembre 2024
I have used esalon color every three weeks for the past 4 years and thought I would give light set a try. I watched the videos and read the instructions. I applied as directed and the indicated processing time, used the included shampoo and toner. The result? Orange highlights in my hair. Not the subtle highlights as advertised. The light set probably works for light brown and blond hair but not on medium brown hair or darker. I had to dye my hair a shade darker just to cover the orange when I fact I was wanting to go lighter, hence the trial of light set. It will take at least a year for the dark to grow out. To say the least, I am disappointed
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Kristine - We're truly sorry that our Light Set did not workout for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Inga S.
11 septembre 2024
Farbton nicht gut
A utilisé Couleur : Châtain moyen à clair
POSTÉ PAR :
Inga S.
11 septembre 2024
Hat absolut nicht funktioniert. Der Farbton war ebenfalls sehr unschön.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Inga S.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass unser Light Set (Light to Medium Brunette) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr.
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