Judy - We're sorry to hear you're having trouble foaming your Color Care Shampoo. Our shampoo is paraben and sulfate-free and so it doesn't form suds as well as some other shampoos that include these chemicals. While ingredients like sulfates can cause a satisfying foam, they can also strip the hair of color and moisture. To increase the suds in your shampoo, added water to your hair after the shampoo has been applied and massage through your scalp. We hope this helps you fall back in love with Heart Lock It.
POSTÉ PAR :
Erika H.
8 juin 2017
rate a #2
A utilisé : Color Care Conditioner
POSTÉ PAR :
Erika H.
8 juin 2017
This conditioner isn't really meant for long thick hair, have to use a large amount for detangler
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Erika - We're truly sorry that our Love Unconditionally did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTÉ PAR :
Denise T.
7 juin 2017
Needs more pumps than expected
A utilisé : Color Care Conditioner
POSTÉ PAR :
Denise T.
7 juin 2017
I used it once already and it took at least 10 pumps to get all my hair conditioned and lightly only. Then it was tough to brush through my hair, not sure if I'll buy this again for this price.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Denise - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Carrie T.
6 juin 2017
Not a bad conditioner.
A utilisé : Color Care Conditioner
POSTÉ PAR :
Carrie T.
6 juin 2017
The conditioner and shampoo I feel leaves my hair dry and not soft to the touch. It's not bad but seems harsh when using every day. I prefer using my shampoo and conditioner.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Carrie - Because you felt our Love Unconditionally didn't provide the softness you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTÉ PAR :
Diana U.
6 juin 2017
didnt work for me
A utilisé : Color Care Conditioner
POSTÉ PAR :
Diana U.
6 juin 2017
this product not for me
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Diana - We're truly sorry that our Love Unconditionally did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTÉ PAR :
Carrie T.
6 juin 2017
Not bad just leaves hair dry.
A utilisé : Color Care Shampoo
POSTÉ PAR :
Carrie T.
6 juin 2017
I feel like this shampoo is a little harsh on the hair. It tends to leave my hair dry. Not bad. I use it every now and then but I like my other shampoos better.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Carrie - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Diana U.
6 juin 2017
not happy
A utilisé : Color Care Shampoo
POSTÉ PAR :
Diana U.
6 juin 2017
cant do it
0 sur 2 personnes ont trouvé cet avis utile. Et vous ?
Diana - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Deborah F.
5 juin 2017
Color care shampoo
A utilisé : Color Care Shampoo
POSTÉ PAR :
Deborah F.
5 juin 2017
This is one of the worst and most drying shampoos I have ever tried. Will not use again.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Deborah - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Deborah F.
5 juin 2017
Color care conditioner
A utilisé : Color Care Conditioner
POSTÉ PAR :
Deborah F.
5 juin 2017
This conditioner does not work well for color treated hair. Will never use again.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Deborah - We're truly sorry that our Love Unconditionally did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTÉ PAR :
Victoria K.
31 mai 2017
Not for vivid colors.
A utilisé : Color Care Shampoo
POSTÉ PAR :
Victoria K.
31 mai 2017
I purchased this looking for a color safe shampoo to protect my galaxy hair. The colors washed out much faster than with my previous shampoo. It might be better for more natural hair colors - but it seemed to strip my vivid colors out almost immediately.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Victoria - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Oma W.
30 mai 2017
Ditto
A utilisé : Color Care Shampoo
POSTÉ PAR :
Oma W.
30 mai 2017
Same comment as above
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Oma - We're truly sorry that our Heart Lock It did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Oma W.
30 mai 2017
Not long enough
A utilisé : Color Care Conditioner
POSTÉ PAR :
Oma W.
30 mai 2017
Didn't keep hair color no longer than me not using it☹️
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Oma - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Jeralyn L.
28 mai 2017
Heavy
A utilisé : Color Care Conditioner
POSTÉ PAR :
Jeralyn L.
28 mai 2017
Hair didn't feel clean and was hard to style.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Jeralyn - We're truly sorry that our Love Unconditionally did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTÉ PAR :
Jeralyn L.
28 mai 2017
Leaves residue
A utilisé : Color Care Shampoo
POSTÉ PAR :
Jeralyn L.
28 mai 2017
Sticky residue. Difficult to manage my hair.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Jeralyn - We're truly sorry that our Heart Lock It did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTÉ PAR :
Carole L.
23 mai 2017
Lock It shampoo
A utilisé : Color Care Shampoo
POSTÉ PAR :
Carole L.
23 mai 2017
Detriment to my hair type
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Carole - We're truly sorry that our Heart Lock It did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTÉ PAR :
Sandra P.
23 mai 2017
Not Worth Buying!!
A utilisé : Color Care Shampoo
POSTÉ PAR :
Sandra P.
23 mai 2017
I love my custom hair color but the second time I used it... my hair was really greasy and felt like straw for 7 washings!!! When I asked my colorist she said it was because I was using cheap shampoo!!! YEP it was this one right here!!!!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Sandra - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Carole L.
23 mai 2017
Love Unconditionally
A utilisé : Color Care Conditioner
POSTÉ PAR :
Carole L.
23 mai 2017
Detriment to my hair type.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Carole - We're truly sorry that our Love Unconditionally did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTÉ PAR :
Sandra P.
23 mai 2017
Don't bother with this product!
A utilisé : Color Care Conditioner
POSTÉ PAR :
Sandra P.
23 mai 2017
I love my custom hair color but the second time I used it... my hair was really greasy and felt like straw for 7 washings!!! When I asked my colorist she said it was because I was using cheap shampoo!!! It was the this conditioner and the shampoo to match!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Sandra - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Jessica N.
22 mai 2017
Didn't love
A utilisé : Color Care Conditioner
POSTÉ PAR :
Jessica N.
22 mai 2017
Ended up switching to something else. My hair never felt very soft after using this
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Jessica - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Jessica N.
22 mai 2017
It's ok
A utilisé : Color Care Shampoo
POSTÉ PAR :
Jessica N.
22 mai 2017
Didn't love it. Ended up switching to something else. Made my hair feel coarse
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Jessica - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Joann B.
17 mai 2017
Uncondition
A utilisé : Color Care Conditioner
POSTÉ PAR :
Joann B.
17 mai 2017
Not much conditioning, left my hair feeling dry and frizzy
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Joann - We're truly sorry that our Love Unconditionally Color Care Conditioner did not provide the results you expected. Since you were unhappy
with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTÉ PAR :
Debbie L.
16 mai 2017
Conditioner
A utilisé : Color Care Conditioner
POSTÉ PAR :
Debbie L.
16 mai 2017
Didn't make hair soft, couldn't brush thru hair
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Debbie - We're sorry our Love Unconditionally Color Care Conditioner didn't detangle your do.Our Every Rich Way Moisture Conditioner should leave your hair soft and silky smooth. We've added a credit in the amount of your purchase to your account and sent an email with more info.
POSTÉ PAR :
Debbie L.
16 mai 2017
Shampoo
A utilisé : Color Care Shampoo
POSTÉ PAR :
Debbie L.
16 mai 2017
Made my hair dry, unmanageable.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Debbie - We're sorry our Heart Lock It Color Care Shampoo didn't provide the softness you were looking for. We've added a credit to your account so you can try something new. Try our Getting Rich Moisture Conditioner for super luxurious locks. Look for our follow-up email for more information.
POSTÉ PAR :
Gabriele B.
15 mai 2017
Nothing special
A utilisé : Color Care Shampoo
POSTÉ PAR :
Gabriele B.
15 mai 2017
This shampoo is nothing I must buy from US. It gives less foam than the color enhancing treatment which is absolutely convincing.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Gabriele - We're sorry to hear that you weren't impressed with our Heart Lock It Color Care Shampoo. We've added a credit to your account so you can try something new. Look for our follow-up email for more information.
POSTÉ PAR :
Mariana H.
15 mai 2017
Disappointed...
A utilisé : Color Care Shampoo
POSTÉ PAR :
Mariana H.
15 mai 2017
I have purchased this shampoo after reading all comments, extremely positives. I am disappointed because I had to wash my hair at least 2 or 3 times for feel it really clean . It's true that it feels nice, but I will finish my bottle too soon if I continue using it like this!
For me, the price quality ratio it's not good.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Mariana - We're sorry to hear that you were disappointed by your experience with our Heart Lock It Color Care Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Kate J.
10 mai 2017
Shampoo? Really
A utilisé : Color Care Shampoo
POSTÉ PAR :
Kate J.
10 mai 2017
NO scent, no moisture, no anything. ..I had to use half the bottle for each shampoo...a little dab definitely does NOT do you!!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kate - We're sorry you didn't love our Heart Lock-It Color Care Shampoo. Because our shampoos are sulfate and paraben-free, they do not foam as much as some other shampoos; however, these chemicals often strip your hair of moisture and color. To add extra lather to our shampoos, simply add some water to your hair after you apply the shampoo and massage through your scalp.
POSTÉ PAR :
Kate J.
10 mai 2017
Condiitoner??
A utilisé : Color Care Conditioner
POSTÉ PAR :
Kate J.
10 mai 2017
Ummm. yeah, I don't think so. I have very nice body to my hair, curly bouncy and this stuff was HORRIBLE. It didn't do ANYTHING to soften or shin your hair.
This was the last of ALL 4 out of 4 of your products that I will NEVER buy again.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kate - We're sorry to hear you didn't like our Love Unconditionally Color Care Conditioner. Thick and curly hair often needs a little extra love, so we recommend our Every Rich Way Moisture Conditioner. We've credited your account in the amount of your purchase. Look for our follow-up email for more information.
POSTÉ PAR :
Joan D.
9 mai 2017
cannot open product to use
A utilisé : Color Care Conditioner
POSTÉ PAR :
Joan D.
9 mai 2017
I love the shampoo/conditioner from the eSalon coloring package! The problem is that I've ordered the individual shampoo/conditioner but cannot open the pump! In order to use the conditioner, I had to remove the unopened pump to use the conditioner. UGH!!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Joan - Thanks for bringing the issue you’re having with the dispensing pump on our Love Unconditionally Color Care Conditioner to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information.
POSTÉ PAR :
Shirley P.
9 mai 2017
Not good for me
A utilisé : Color Care Shampoo
POSTÉ PAR :
Shirley P.
9 mai 2017
Sorry guys, gone back to Phillip Kingsley. Only one that my scalp doesn't flare up
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Shirley - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Joan D.
9 mai 2017
cannot open the product
A utilisé : Color Care Shampoo
POSTÉ PAR :
Joan D.
9 mai 2017
I do love shampoo/conditioner. I had to remove 'pump' to access shampoo to use it. How does one oen the pump?? I've tried turning it 'every which way but loose'!!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Joan - Thanks for bringing the issue you’re having with the dispensing pump on our Heart Lock It Color Care Shampoo to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information.
POSTÉ PAR :
Shirley P.
9 mai 2017
Conditioner
A utilisé : Color Care Conditioner
POSTÉ PAR :
Shirley P.
9 mai 2017
Tried it, sadly like so many others. My scalp flailed up. Back to Phillip Kingsley for me
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Shirley - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Leah M.
3 mai 2017
Just OK....
A utilisé : Color Care Conditioner
POSTÉ PAR :
Leah M.
3 mai 2017
It did not condition my hair deep enough. The smell wasn't great. Not worth it.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Leah- We're truly sorry that our Love Unconditionally did not provide the you expected. Since you were unhappy
with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTÉ PAR :
Elizabeth J.
30 avril 2017
Needs more suds
A utilisé : Color Care Conditioner
POSTÉ PAR :
Elizabeth J.
30 avril 2017
I am quite disappointed with both the shampoo & conditioner. The shampoo is not thick enough. And needs a lot to lather up.
The conditioner also needs quite a lot to work through my hair and leave my hair dry and course.
First time buying these two & last time as well.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Elizabeth - We're sorry to hear our Love Unconditionally Color Care Conditioner wasn't moisturizing enough for you. We've added a credit to your account so you can try something else. We recommend our Every Rich Way Moisture Conditioner and, for extra love and care, our Keepin' It Rich Moisture Mask.
POSTÉ PAR :
Elizabeth J.
30 avril 2017
Leaves my hair feeling dry.
A utilisé : Color Care Shampoo
POSTÉ PAR :
Elizabeth J.
30 avril 2017
Needs more suds
I am quite disappointed with both the shampoo & conditioner. The shampoo is not thick enough. And needs a lot to lather up.
The conditioner also needs quite a lot to work through my hair and leave my hair dry and course.
First time buying these two & last time as well.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Elizabeth - We're sorry to hear you didn't enjoy the texture of our Heart Lock It Color Care Shampoo. All of our shampoos and conditioners are sulfate-free. Chemicals like sodium lauryl sulfate, which is often used in shampoos to cause a lather, can strip the hair of moisture and color. To form a lather in sulfate-free shampoos like ours, simply added some water to your hair after applying the shampoo and massage through your scalp. We hope this information has been helpful!
POSTÉ PAR :
BUFFY
28 avril 2017
Nice packaging, bit expensive for small bottle
A utilisé : Color Care Conditioner
POSTÉ PAR :
BUFFY
28 avril 2017
Nice conditioner to use but haven't noticed any difference yet. Hair feels the same if anything a bit dry.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Buffy- Thank you for contacting us and sharing your feedback. We are always looking for ways to improve our products based on what clients like you are telling us!
POSTÉ PAR :
BUFFY
28 avril 2017
Nice packaging
A utilisé : Color Care Shampoo
POSTÉ PAR :
BUFFY
28 avril 2017
Okay hair feels bit dry after use and a bit expensive.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Buffy- Thank you for contacting us and sharing your feedback. We are always looking for ways to improve our products based on what clients like you are telling us!
POSTÉ PAR :
Karima C.
26 avril 2017
Smells good but needs improvements
A utilisé : Color Care Shampoo
POSTÉ PAR :
Karima C.
26 avril 2017
The shampoo smells good but it leaves my hair dry. Needs to be improved
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Karmia- We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Karima C.
26 avril 2017
Not too bad
A utilisé : Color Care Conditioner
POSTÉ PAR :
Karima C.
26 avril 2017
It helped me make my hair a little soft after I wash my hair with the shampoo but then I needed to rinse mamy many times to get ride of it.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Karmia- We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Dana O.
24 avril 2017
Made my head itchy and dry
A utilisé : Color Care Conditioner
POSTÉ PAR :
Dana O.
24 avril 2017
Dry scalp
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Dana- We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Dana O.
24 avril 2017
Made my head itchy and dry
A utilisé : Color Care Shampoo
POSTÉ PAR :
Dana O.
24 avril 2017
Dry scalp
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Dana- We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Marjorie J.
18 avril 2017
Not a favorite.
A utilisé : Color Care Shampoo
POSTÉ PAR :
Marjorie J.
18 avril 2017
Seemed to leave my hair feeling heavy. However I don't use a lot of hair spray or other products on my hair because I like it to feel free.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Marjorie - We're truly sorry that our Heart Lock It Shampoo did not provide the lift you expected. Since you were unhappy
with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTÉ PAR :
Debbie S.
18 avril 2017
Hair breaking
A utilisé : Color Care Conditioner
POSTÉ PAR :
Debbie S.
18 avril 2017
Lo ve the smell but every time I use them my hair breaks have lost about half my hair. It is not the color but the condition at and shampoo
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Debbie- We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Carol M.
12 avril 2017
had to shampoo twice every time
A utilisé : Color Care Shampoo
POSTÉ PAR :
Carol M.
12 avril 2017
very little lather. had to wash twice i havent had to shampoo twice in over 30 years
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Carol - We're sorry to hear you had issues causing a lather with this product. Many products use sulfates to cause a lather in shampoo; however, sulfates often strip the hair of color and moisture. Our Heart Lock It Color Care Shampoo is sulfate-free to make sure your color stays vibrant and your hair stays healthy. To cause more foam, simply add some water to your hair and massage into your scalp.
POSTÉ PAR :
Kionna P.
10 avril 2017
Shampoo
A utilisé : Color Care Shampoo
POSTÉ PAR :
Kionna P.
10 avril 2017
Not the biggest fan of the shampoo and conditioner. There are much better color safe ones out there that make your hair feel amazing. I won't be buying these again.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kionna- We're truly sorry that our Heart Lock It shampoo did not provide the results you expected. Since you were unhappy
with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTÉ PAR :
Victoria Z.
10 avril 2017
Dried my hair out
A utilisé : Color Care Shampoo
POSTÉ PAR :
Victoria Z.
10 avril 2017
It smells good, but my hair was very dry after use.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Victoria- We’re sorry that you were unsatisfied with our Heart Lock It and that it left your hair feeling dry. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTÉ PAR :
Victoria Z.
10 avril 2017
Didn't condition my hair at all
A utilisé : Color Care Conditioner
POSTÉ PAR :
Victoria Z.
10 avril 2017
Hair still very tangled and it felt like I didn't use conditioner at all
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Victoria- We’re sorry that you were unsatisfied with our Love Unconditionally and that it left your hair feeling tangled. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTÉ PAR :
Jackie C.
8 avril 2017
Pump Disfunction
A utilisé : Color Care Shampoo
POSTÉ PAR :
Jackie C.
8 avril 2017
I love the product but the pump didn't work. It was not convenient to open the bottle every time I wanted to use it.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Jackie- Thanks for bringing the issue you’re having with the dispensing pump on our color safe shampoo to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information.
POSTÉ PAR :
Marianne W.
8 avril 2017
Poor Pumps
A utilisé : Color Care Shampoo
POSTÉ PAR :
Marianne W.
8 avril 2017
Pumps on any of the bottles would not work. Also the Shampoo leathering left quite a bit to be desired.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Marianne- Thanks for bringing the issue you’re having with the dispensing pump on our color safe shampoo to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information.
POSTÉ PAR :
Tami77Tweet
5 avril 2017
❤Lock It
A utilisé : Color Care Shampoo
POSTÉ PAR :
Tami77Tweet
5 avril 2017
I'm sorry to say I wasn't so impressed with this color care shampoo. It left my hair feeling pretty dry and tangled and brittle. At my age, I can't afford breakage. Although it did seem to preserve my color a bit longer than your average color care shampoo's that you'd buy in store. I likely will not buy this again though.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Tami - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Venessa F.
5 avril 2017
Love or NOT to Love.
A utilisé : Color Care Shampoo
POSTÉ PAR :
Venessa F.
5 avril 2017
Hair did not feel clean and not enough foam onced lathered
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Vanessa- We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Sara H.
5 avril 2017
Unsatisfied
A utilisé : Color Care Shampoo
POSTÉ PAR :
Sara H.
5 avril 2017
It made my hair stiff as well I thought it might help my hair but it didn't it made my hair dry feeling. Made it feel terrible!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Sara- We’re sorry that you were disappointed by the results of our Heart Lock It. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you the price of this product. Again, we apologize that you were unsatisfied with your experience.
POSTÉ PAR :
Tami77Tweet
5 avril 2017
❤LOVE Unconditionally
A utilisé : Color Care Conditioner
POSTÉ PAR :
Tami77Tweet
5 avril 2017
Sad to say that just as the shampoo that goes with this conditioner I was not too impressed with this product either. After shampooing, I used this conditioner and still my hair became dry, brittle, and very tangled. I felt as though my hair was tied up in knots. I already have issues with tangles and breakage and this just made matters worse for me. Sorry to say but it is not my favorite product.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Tami - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Venessa F.
5 avril 2017
Love or Not to Love
A utilisé : Color Care Conditioner
POSTÉ PAR :
Venessa F.
5 avril 2017
Shampoo and conditioner still left my hair brittle and dry as any basic store shampoo and conditioner would.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Vanessa- We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Sara H.
5 avril 2017
Disappointed
A utilisé : Color Care Conditioner
POSTÉ PAR :
Sara H.
5 avril 2017
Display in this as well I thought maybe after the shampoo it would stuff in my hair but it didn't it still getting to be dry and stiff and didn't make my hair feel any better.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Sara- We’re sorry that you were disappointed by the results of our Love Unconditionally. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you the price of this product. Again, we apologize that you were unsatisfied with your experience.
POSTÉ PAR :
DOROTHY Y.
4 avril 2017
Didn't LOVE
A utilisé : Color Care Conditioner
POSTÉ PAR :
DOROTHY Y.
4 avril 2017
Didn't seem to condition or make my hair feel smooth or silky. I had to use alot of product I have thick hair
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Dorothy - We're so sorry to hear you didn't love our Love Unconditionally Color Care Conditioner! For hydrated, healthy locks we recommend trying our Gliding Glory Smoothing Conditioner or our Every Rich Way Moisture Conditioner. So you can try a different product, we've added a credit to your account. Look for our email for more information!
POSTÉ PAR :
Laura D.
2 avril 2017
Disappointing Shampoo
A utilisé : Color Care Shampoo
POSTÉ PAR :
Laura D.
2 avril 2017
I used to love this shampoo but this time it didn't lather at all. My hair didn't feel clean and I had to use conditioner to make it feel nice. Very disappointed because this was always a favorite of mine. Did you change your formula?
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Laura - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Karen M.
31 mars 2017
Hair Color Shampoo/ Heart Lock It
A utilisé : Color Care Shampoo
POSTÉ PAR :
Karen M.
31 mars 2017
No sorry didn't lock in the color.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Karen - We're sorry to hear you weren't impressed by our Heart Lock-It Color Care Shampoo. We've added a credit to your account so you can try something different. Look for our follow-up email in your inbox!
POSTÉ PAR :
.
28 mars 2017
Just shampoo...
A utilisé : Color Care Shampoo
POSTÉ PAR :
.
28 mars 2017
Yes, it leaves your hair soft but it doesn't save the hair colour, which had faded away after four weeks.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Julie- We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Irene G.
28 mars 2017
Not my favorite
A utilisé : Color Care Shampoo
POSTÉ PAR :
Irene G.
28 mars 2017
I was not impressed with this shampoo. It took about 10 pumps or more to get a good lather on my head. Too much work for so little result.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Irene - Thank you for your feedback. We apologize for the disappointing experience you had with our Heart Lock It. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Sara V.
28 mars 2017
Allergic!
A utilisé : Color Care Shampoo
POSTÉ PAR :
Sara V.
28 mars 2017
Unfortunately, every time I used this product, my scalp would end up itching horribly. I finally had to stop using it. I'm sure it's a fine product but something in the ingredients didn't agree with my skin and I couldn't use it. Won't be ordering it again.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Sara - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
.
28 mars 2017
Just conditioner...
A utilisé : Color Care Conditioner
POSTÉ PAR :
.
28 mars 2017
Didn't help save the hair colour which had gone within four weeks. Leaves me with a lot of static electricity in my hair.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Julie- We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Sherri J.
25 mars 2017
blah
A utilisé : Color Care Shampoo
POSTÉ PAR :
Sherri J.
25 mars 2017
did nothing for my hair
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Sherri - We're sorry to hear that you were disappointed by your experience with our Heart Lock It Color Care Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Jennifer W.
25 mars 2017
Shampoo
A utilisé : Color Care Shampoo
POSTÉ PAR :
Jennifer W.
25 mars 2017
Made my hair dry and hard to brush out.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Jennifer- We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Sherri J.
25 mars 2017
blah
A utilisé : Color Care Conditioner
POSTÉ PAR :
Sherri J.
25 mars 2017
did nothing for my hair
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Sherri - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally Color Care Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Jennifer W.
25 mars 2017
Conditioner
A utilisé : Color Care Conditioner
POSTÉ PAR :
Jennifer W.
25 mars 2017
Made my hair dry and hard to brush out.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Jennifer- We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Sherie T.
24 mars 2017
Not a fan
A utilisé : Color Care Shampoo
POSTÉ PAR :
Sherie T.
24 mars 2017
I really do not get the lather I like in my shampoo with this one I have to use too much and this is very expensive to have to use too much..
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Sherie - We're sorry to hear you were unhappy with the lather of our Heart Lock It Color Care Shampoo. The foaming action in shampoos is typically caused by Sodium Lauryl or other sulfates. While this causes a fun lather, it also strips the hair of moisture and color. Because we are dedicated to maintaining your custom color, our products are sulfate free. To increase the lather on our shampoos, simply add water to you hair after applying shampoo and massage throughout the scalp and hair.
POSTÉ PAR :
Paule H.
20 mars 2017
Just okay
A utilisé : Color Care Shampoo
POSTÉ PAR :
Paule H.
20 mars 2017
I tried both the shampoo and conditioner, and while both were fine, they weren't as rich (as in easy to lather and distribute) as other brands, and they were more expensive. Also, I found the dispensers a little frustrating - hard to get the product out.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Paule - We're sorry to hear you had trouble dispensing the product. Our pump dispenser keeps the product fresh and bacteria-free! Many shampoos use chemicals such as Sodium Lauryl Sulfate to create a foamy lather. This can often strip the hair of color or moisture, so we don't use sulfates in our products. If you need a stronger lather to get your hair clean, simply add some water to the shampoo applied on your hair and massage through your scalp. We hope this information helps you fall back in love with our Color Care Shampoo and Conditioner!
POSTÉ PAR :
Becky R.
17 mars 2017
No difference
A utilisé : Color Care Shampoo
POSTÉ PAR :
Becky R.
17 mars 2017
Very unhappy and can't seem to cancel even after sending emails
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Becky - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Becky R.
17 mars 2017
Same
A utilisé : Color Care Conditioner
POSTÉ PAR :
Becky R.
17 mars 2017
Same as other products. Saw no difference and can't seem to cancel
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Becky - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Laura O.
14 mars 2017
No lather
A utilisé : Color Care Shampoo
POSTÉ PAR :
Laura O.
14 mars 2017
Don't like no lather
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Laura - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Hayleigh B.
13 mars 2017
Not enough product for the high priced
A utilisé : Color Care Shampoo
POSTÉ PAR :
Hayleigh B.
13 mars 2017
You don't get enough for your buck!!! Plus it's not any better than Suave!! Had to use the whole bottle on my hair right after I dyed it. had to wash & condition my hair 4 times to get all the dye out & I have extremely thick & long hair!!! Oh and even though I said I had thick & long and had highlights in my hair they didn't give me enough dye for my hair nor did it look like I even dyed my hair
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Hayleigh - We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Hayleigh B.
13 mars 2017
Too $$$
A utilisé : Color Care Conditioner
POSTÉ PAR :
Hayleigh B.
13 mars 2017
You don't get enough for your buck!!! Had to use the whole bottle on my hair right after I dyed it. had to wash & condition my hair 4 times to get all the dye out & I have extremely thick & long hair!!! Oh and even though I said I had thick & long and had highlights in my hair they didn't give me enough dye for my hair nor did it look like I even dyed my hair
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Hayleigh - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Micha H.
11 mars 2017
Not my favorite
A utilisé : Color Care Conditioner
POSTÉ PAR :
Micha H.
11 mars 2017
I love the way it smells, but it's pricey for the amount you get, imho. It is not very conditioning for my dry hair.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Micha - We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Gina M.
10 mars 2017
Not for me
A utilisé : Color Care Conditioner
POSTÉ PAR :
Gina M.
10 mars 2017
My hair is curly and needs more hydration. Left hair a little dry after 2 weeks of use.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Gina- We're sorry to hear that you were disappointed by your experience with our Love Unconditionally. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Gina M.
10 mars 2017
Not for me
A utilisé : Color Care Shampoo
POSTÉ PAR :
Gina M.
10 mars 2017
Need more hydration not for curly hair. I found myself having to pump 7- 10 times to get full coverage and my hair is shoulder length.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Gina- We're sorry to hear that you were disappointed by your experience with our Heart Lock It. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Michele G.
10 mars 2017
not a fan
A utilisé : Color Care Shampoo
POSTÉ PAR :
Michele G.
10 mars 2017
was disappointed in the shampoo, I guess a non-sudsy shampoo is not for me, feel like it isn't cleaning my hair.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Michele- We’re sorry that you were unsatisfied with our Heart Lock It. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTÉ PAR :
April W.
8 mars 2017
Review
A utilisé : Color Care Conditioner
POSTÉ PAR :
April W.
8 mars 2017
Doesn't moisturize enough
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
April - We're sorry to hear our Love Unconditionally Color Care Conditioner didn't moisturize your hair enough. For happy, hydrated locks, we recommend our Every Rich Way Moisture Conditioner. We've added a credit to your account so you can try a different product. Look for our follow-up email for more information!
POSTÉ PAR :
Sharron L.
27 février 2017
Not good for dry hair
A utilisé : Color Care Shampoo
POSTÉ PAR :
Sharron L.
27 février 2017
I do like this product, but it is not good for dry hair. The color always wrecks my hair and this doesn't help much.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Sharron - We're sorry to hear our Heart Lock-It Color Care Shampoo was not the right product for you. For extra hydration, we recommend our Getting Rich Moisture Shampoo. We've added a credit in the amount of your purchase for an exchange. Look for our email for further details!
POSTÉ PAR :
Kate
26 février 2017
Color safe shampoo
A utilisé : Color Care Shampoo
POSTÉ PAR :
Kate
26 février 2017
Must use a very large quantity to properly cleanse my thick, coarse hair.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Katherine - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Lee R.
25 février 2017
Conditioner did not detangle well.
A utilisé : Color Care Conditioner
POSTÉ PAR :
Lee R.
25 février 2017
Conditioner did not detangle well.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Lee - We're sorry to hear our Love Unconditionally Color Care Conditioner was not the product for you. Per our Satisfaction Guarantee, we've added a credit to your account in the amount of your purchase. If your ends need a little extra love, we recommend our At Full Strength Repair Conditioner or our Every Rich Way Moisture Conditioner. Look for our email for more information!
POSTÉ PAR :
Nora G.
20 février 2017
Heart Lock It
A utilisé : Color Care Shampoo
POSTÉ PAR :
Nora G.
20 février 2017
This shampoo is good for retaining the original color that one dyes the hair with; however, it fails to suds up so I find myself adding more "squirts" of it until I feel enough suds are there to clean my hair.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Nora - We're sorry to hear our Heart Lock It Color Care Shampoo didn't have the suds you were looking for. Many shampoos use chemicals such as Sodium Lauryl Sulfate to cause suds in their shampoo; however, these chemicals often strip the hair of color and moisture. Our products are all sulfate-free to create the best products for the health of your hair. If you need a stronger lather, simply add a little water to the shampoo on your hair and massage through your scalp.
POSTÉ PAR :
Jeannie F.
19 février 2017
I have been disappointed
A utilisé : Color Care Shampoo
POSTÉ PAR :
Jeannie F.
19 février 2017
I thought it would be so much better than my usual hair colour. I have been impressed with the packaging and the the contents but I found it left my hair difficult to comb. I did not like the shampoo or conditioner and had to do it again with my usual products
4 sur 4 personnes ont trouvé cet avis utile. Et vous ?
Jeannie - We're sorry to hear you had a disappointing experience with our Heart Lock-It Color Care Shampoo. To help you find a product you truly love, we've added a credit to your account in the amount of your purchase. For better detangling, we recommend our Getting Richer Moisture Shampoo or our Gaining Strength Repair Shampoo. We'll send you an email with more information.
POSTÉ PAR :
Amie A.
18 février 2017
Shampoo
A utilisé : Color Care Shampoo
POSTÉ PAR :
Amie A.
18 février 2017
I do not want this again
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Amie - We're sorry to hear you didn't like our Heart Lock-It Color Care Shampoo. Per our Satisfaction Guarantee, we've added a credit to your account. Look for our follow-up email for more information.
POSTÉ PAR :
Amie A.
18 février 2017
I dont want again
A utilisé : Color Care Conditioner
POSTÉ PAR :
Amie A.
18 février 2017
Did not like this
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Amie- We're sorry to hear our Love Unconditionally Color Care Conditioner wasn't for yo. We've added a credit to your account for a product exchange. Look for our email for more information.
POSTÉ PAR :
Christy R.
17 février 2017
Crazy instant hair fall
A utilisé : Color Care Shampoo
POSTÉ PAR :
Christy R.
17 février 2017
You don't have to wait for your hair to fall eventually in a due course of time. I had noticed as soon you use the shampoo/conditioner... You see bunch of hair coming off your head. It freaked me out greatly. Have got very bad experience with this product. Please do not buy this product and waste your time and money. Very dissatisfied.
2 sur 2 personnes ont trouvé cet avis utile. Et vous ?
Christy - Thank you for your feedback. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for our Heart Lock It Color Care Shampoo. Again, we apologize that you were unsatisfied with your experience.We're always looking to improve our service and products, and truly value everything our clients say.
POSTÉ PAR :
Christy R.
17 février 2017
Instant hair fall
A utilisé : Color Care Conditioner
POSTÉ PAR :
Christy R.
17 février 2017
You don't have to wait for your hair to fall eventually in a due course of time. I had noticed as soon you use the shampoo/conditioner... You see bunch of hair coming off your head. It freaked me out. Have got very bad experience with this product. Please do not buy this product and waste your time and money. Very dissatisfied.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Christy - Thank you for your feedback. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for our Love Unconditionally Color Care Conditioner. Again, we apologize that you were unsatisfied with your experience.We're always looking to improve our service and products, and truly value everything our clients say.
POSTÉ PAR :
Susan D.
15 février 2017
Doesn't smell
A utilisé : Color Care Shampoo
POSTÉ PAR :
Susan D.
15 février 2017
Not refreshing, feels slimy
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Susan - We're sorry to hear that you were disappointed by your experience with our Heart Lock it. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Susan D.
15 février 2017
Not smoothing my hair out at all
A utilisé : Color Care Conditioner
POSTÉ PAR :
Susan D.
15 février 2017
What a sticky mess
0 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Susan - We apologize for your experience. Because you felt our Love Unconditionally didn't provide the smoothness you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTÉ PAR :
Susannah W.
14 février 2017
It's ok
A utilisé : Color Care Conditioner
POSTÉ PAR :
Susannah W.
14 février 2017
I don't mind it but would love it to be a little more deep conditioner
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Susannah - We're truly sorry that our Love Unconditionally did not provide the conditioning you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTÉ PAR :
Nicole D.
14 février 2017
Where's the Bubbles?
A utilisé : Color Care Shampoo
POSTÉ PAR :
Nicole D.
14 février 2017
The shampoo does not lather up too much leaving my hair feel like it's not fully clean. I have to use a lot for proper coverage and cleaning.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Nicole - We're sorry to hear you were unhappy with the lather of our Heart Lock It Color Care Shampoo. All of our products are color safe and sulfate free. Chemicals such as Sodium Lauryl Sulfate are often used in shampoos to create a lather, but it also strips the hair of color and moisture. To increase the lather with our product, simply apply some water to your hair and massage the soap through the hair and scalp.
POSTÉ PAR :
Deb V.
9 février 2017
No lather
A utilisé : Color Care Shampoo
POSTÉ PAR :
Deb V.
9 février 2017
It took a lot of shampoo and still no lather
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Deb - We're sorry to hear you had an issue with the lather of our Heart Lock It Color Care Shampoo. Our products are all sulfate free. Chemicals such as sodium lauryl sulfate that are used to cause lather in many shampoos, can strip the hair of moisture and color. You can increase the lather of our shampoo by adding some water to your hair after applying and massaging through the scalp.
POSTÉ PAR :
Deb V.
9 février 2017
Must use a lot
A utilisé : Color Care Conditioner
POSTÉ PAR :
Deb V.
9 février 2017
Had to use a lot...my hair was very hard to brush through after.
0 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Deb - We're sorry to hear you had a less than stellar experience with our Love Unconditionally Color Care Conditioner. For tough to get tangles, we recommend our Every Rich Way Moisture Conditioner or our Gliding Glory Smoothing Conditioner. We've added a credit to your account in the amount of your purchase to help you find a product that better suits your needs. Check you email for more information!
POSTÉ PAR :
Sara R.
7 février 2017
Not a favorite
A utilisé : Color Care Shampoo
POSTÉ PAR :
Sara R.
7 février 2017
I did not like this shampoo for me. It just didn't seem to get my hair clean.
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Sara - We're sorry to hear our Heart Lock It Color Care Shampoo wasn't for you. To find a product more to your liking, we've added a credit to your account and sent you an email with more information.
POSTÉ PAR :
Sara R.
7 février 2017
Not a favorite
A utilisé : Color Care Conditioner
POSTÉ PAR :
Sara R.
7 février 2017
This conditioner did not leave my hair smooth as expected or as other conditioners do.
0 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Sara - We're sorry to hear you didn't get the smoothness you were expecting from our conditioner. If you need extra moisture, we recommend our Gliding Glory Smoothing Conditioner or Every Rich Way Moisture Conditioner. We've added a credit to your account and sent you an email with more details.
POSTÉ PAR :
Nancy C.
6 février 2017
No good
A utilisé : Color Care Conditioner
POSTÉ PAR :
Nancy C.
6 février 2017
Did not like it. Not good for coarse thick hair
2 sur 2 personnes ont trouvé cet avis utile. Et vous ?
Nancy- We're sorry to hear our Love Unconditionally Color Care Conditioner was not right for you. For course, thick hair we recommend our Gliding Glory Smoothing Conditioner. To find something that suits your needs, we've added a credit in the amount of your purchase to your account. Look for our follow-up email for more information!
POSTÉ PAR :
Nancy C.
6 février 2017
No good
A utilisé : Color Care Shampoo
POSTÉ PAR :
Nancy C.
6 février 2017
Didn't like it. No good for thick coarse hair
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Nancy - We're sorry to hear you didn't like our Heart Lock-It Color Care Shampoo. For thick, course hair we recommend our Easy Glider Smoothing Shampoo. So you can find your perfect match, we've added a credit in the amount of your purchase to your account. Look for our follow-up email for more information!
POSTÉ PAR :
coleen W.
2 février 2017
Not very good
A utilisé : Color Care Shampoo
POSTÉ PAR :
coleen W.
2 février 2017
Same with conditioner. Seems to dry hair out.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Coleen - We're sorry to hear our Heart Lock It Color Care Shampoo didn't help your dry hair. For a more hydrating experience, we recommend our Getting Rich Moisture Shampoo. Since you were unhappy with our product, we've issued a credit in the amount of your purchase. Look for an email from us with more information!
POSTÉ PAR :
coleen W.
2 février 2017
Not very good
A utilisé : Color Care Conditioner
POSTÉ PAR :
coleen W.
2 février 2017
I have dry hair and this made it worse. Will not reorder.
0 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Coleen - We're sorry to hear this didn't help your dry hair. For a more hydrating experience, we recommend our Getting Rich Moisture Shampoo. Since you were unhappy with our product, we've issued a credit in the amount of your purchase. Look for an email from us with more information!
POSTÉ PAR :
lorraine M.
1er février 2017
conditioner
A utilisé : Color Care Conditioner
POSTÉ PAR :
lorraine M.
1er février 2017
After previously colouring my hair, my hair usually feels soft and shiny. But dosent with this conditioner.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Lorraine - We're so sorry to hear you didn't like the texture of your hair after using our Love Unconditionally Color Care Conditioner. If your hair needs a boost of hydration, we recommend our Every Rich Way Moisture Conditioner or Gliding Glory Smoothing Conditioner. We've issued a credit to your account to try a different product and sent you an email with more information.
POSTÉ PAR :
Michelle W.
27 janvier 2017
Not for Me
A utilisé : Color Care Conditioner
POSTÉ PAR :
Michelle W.
27 janvier 2017
This product was just not for me ~
0 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Michelle - We're sorry to hear our Love Unconditionally Color Care Conditioner was not for you! We'd be happy to help you find your perfect match, so we've added a credit in the amount of your purchase to your account. Look for an email from us with more information!
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